# IT services and IT support in Pontiac, MI

The second office, for the north and west of Oakland County. LNX Inc. opened a second office in Pontiac to be closer to the businesses in the county seat and the cities around it: Auburn Hills, Waterford, Rochester Hills, Lake Orion, Clarkston, and Bloomfield. IT services in Pontiac, MI run on the same agreements, the same service desk, and the same 24/7 NOC as the Troy headquarters. Pontiac has a mix few cities do: county government and the courts, two hospitals and the medical offices around them, auto engineering and manufacturing, warehouses on the former Silverdome site, and a downtown of older buildings being turned into offices and apartments. The services on this site are all available from this office, including managed IT, IT support and help desk, cybersecurity, structured cabling, access control and cameras, IT consulting, and AI automation. Most of the questions that reach the Pontiac office are the same ones we hear in Troy: a help desk that answers, a security baseline an insurer will accept, a camera system that actually recorded the incident, and a cabling contractor who shows up on the construction schedule. The difference is the drive. From Friendly Road, Auburn Hills, Waterford, and the lakes are minutes away, which matters when a switch has failed and someone has to bring the spare.

- Address: LNX Inc., 555 Friendly Rd, Pontiac, MI 48341
- Phone: 833-569-5690
- Hours: Monday to Friday, 8am to 5pm. NOC monitoring 24/7.
- Map: https://www.google.com/maps/search/?api=1&query=555%20Friendly%20Rd%2C%20Pontiac%2C%20MI%2048341

## What happens here

- On-site IT support and low-voltage work for Pontiac, Auburn Hills, Waterford, and the lakes area, with the Troy office covering the rest of the county.
- Cabling, cameras, and door access for the older downtown buildings and the industrial and warehouse space along the Woodward, Telegraph, and M-59 corridors.
- Managed IT and cybersecurity for the medical offices, law firms, nonprofits, and county vendors that work near the courts and hospitals.
- Construction and build-out work in Auburn Hills and the M-59 corridor, coordinated with general contractors and the local fire and building departments.
- Meetings are by appointment. Call first; the people you want to see are often on a client site.

## Nearby areas served

Auburn Hills, Waterford, Rochester Hills, Bloomfield Hills, Lake Orion, Clarkston, Orion Township, West Bloomfield, Troy, Birmingham. Full service area: https://lnxinc.com/service-area/

## Services from this office

- [Managed IT Services](https://lnxinc.com/services/managed-it/)
- [IT Support & Help Desk](https://lnxinc.com/services/it-support/)
- [Cybersecurity](https://lnxinc.com/services/cybersecurity/)
- [Low Voltage & Structured Cabling](https://lnxinc.com/services/low-voltage/)
- [Access Control & Security Cameras](https://lnxinc.com/services/access-control-cameras/)
- [IT Consulting](https://lnxinc.com/services/consulting/)
- [Professional Business Services](https://lnxinc.com/services/professional-services/)
- [AI & Automation](https://lnxinc.com/services/ai-automation/)
- [Research & Development](https://lnxinc.com/services/research-development/)

## Common questions

**Where is the LNX Pontiac office?** 555 Friendly Rd, Pontiac, MI 48341. Call 833-569-5690 before stopping by, and we will give directions from wherever you are coming from.

**What are the Pontiac office hours?** Monday to Friday, 8am to 5pm. The NOC monitors client systems 24/7, and after-hours support depends on the service tier in your agreement.

**Is the Pontiac office a separate company?** No. It is the same LNX Inc., the same agreements, and the same people. A ticket opened by a Pontiac client goes into the same queue as one from Troy, and the nearer office handles the on-site part.

**Which cities does the Pontiac office cover?** Pontiac, Auburn Hills, Waterford, Rochester Hills, Lake Orion, Clarkston, Orion Township, West Bloomfield, and the rest of northern and western Oakland County. The [Troy office](https://lnxinc.com/locations/troy-mi/) covers the south and east side, and the full list is on the [service area](https://lnxinc.com/service-area/) page.

**Which services are available from the Pontiac office?** All of them: [managed IT services](https://lnxinc.com/services/managed-it/), [IT support and help desk](https://lnxinc.com/services/it-support/), [cybersecurity](https://lnxinc.com/services/cybersecurity/), [low voltage and structured cabling](https://lnxinc.com/services/low-voltage/), [access control and security cameras](https://lnxinc.com/services/access-control-cameras/), [IT consulting](https://lnxinc.com/services/consulting/), [business phones and projects](https://lnxinc.com/services/professional-services/), [AI and automation](https://lnxinc.com/services/ai-automation/), and [research and development](https://lnxinc.com/services/research-development/).

**Can I drop off equipment at the Pontiac office?** Managed clients can arrange a drop-off or pickup through the service desk. Call ahead so someone is there to receive it.

Contact: https://lnxinc.com/contact/ or 833-569-5690.